This policy was updated in December 2020.

1. Important information and who we are

We are (Omnya Travel LTD)

For the purposes of this Privacy Notice and Cookies Policy, the relevant entity is as follows:

  • [12939499] [ (company number) ]

This privacy notice sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us. It is important that you read this privacy notice so that you are fully aware of how and why we are using your data. Please note that our websites and services are not intended for children and we do not knowingly collect data relating to children.

[OMNYA TRAVEL LTD] is the controller and responsible for our websites.


2. Data privacy contact

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Email address: [[email protected]]

Postal address: [71-75, Shelton Street, Covent Garden, London, Greater London, WC2H 9JQ, United Kingdom]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.


3. The data we collect about you

Personal data means any information from which you can be identified. 

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data including name or similar identifier, marital status, title, date of birth, gender and occupation; and
  • Contact Data including home address, billing address, business address, email address, phone numbers.


4. Purposes and legitimate basis for which we will use your personal data

It is necessary to collect personal data for our legitimate interests so that we can efficiently manage our business and comply with any applicable laws from time to time. We will use personal data collected to:=

  1. administer our site and the services we provide, for internal operations including trouble shooting, data analysis, testing, research, system maintenance, support, reporting, statistical and survey purposes;
  2. to improve our websites to ensure that content is presented in the most effective manner for you and for your computer;
  3. to keep our websites safe and secure;
  4. to measure and understand the effectiveness of our websites; and
  5. to respond to any questions submitted to us by you via the website.


5. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Although we will do our best to protect your personal data, we cannot totally guarantee the security of your data transmitted to or from our site, as transmission over the Internet is never completely secure.


6. Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. In other words, we will not retain your data for longer than seven years after the end of the year in which we last interact with you. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Your personal data may also be held within our server records, where we store data for essential security purposes. This personal data is only stored here for as long as is reasonably necessary and, in any event, no longer than 72 hours when the server records are cleaned.


7. Your legal rights

You have the following rights under data protection laws in relation to your personal data:

  • to be told how we use your information;
  • ask to see the information we hold about you;
  • ask us to change information you think is wrong;
  • ask us to remove information when it is not needed any more;
  • ask us to only use your information in certain ways;
  • ask us to move your information to someone else; or
  • tell us you do not want your information to be used any more by contacting us through the details provided above.


8. Our use of cookies

When you use our site, we will use cookies in order to distinguish you from other users of our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

We may assign your device one or more cookies or other technologies that distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can find more information about the individual cookies we use, the length of time that purposes for which we use them below:

Universal Analytics (Google)
Cookie Name: _ga, _gid, _gat
Expiration Time: 2 years, 1 year, 1 year
Purpose: These cookies are used to collect information about how you visit our website and improve your user experience. We create user traffic records and collect statistical data by using these cookies. Please see Google’s privacy and safeguarding overview.

_DYNSRV. Server Session
Expiration Time: N/A (session cookie)
Purpose: This cookie helps us manager server traffic demand and load balancing to improve your user experience.

Expiration Time: N/A (session cookie)
Purpose: This cookie allows our enquiry forms to operate as you move between the pages on our sites.

Expiration Time: 11 years
Purpose: This cookie relates to our use of WPForms on our sites. It generates a universally unique identifier for webform abandonment.

Expiration Time: 1 year
Purpose: This cookie remembers your preference regarding your acceptance of our use of cookies.

Wfvt_xxx (varied human)
Expiration Time: 1 year
Purpose: This is a security cookie designed to aggregate page views and identify malicious behaviour.

By browsing our websites (), you are agreeing to our use of our essential cookies (cookies required for the operation of our website) in this way. You can block our use of these cookies by changing the settings on your browser but if you disable or refuse them, then some parts of our site may become inaccessible or not function in the same way as before.

We only use non-essential cookies on the following sites (). You agree to our use of these cookies if you click “Accept” on the pop-up banner that first appears when you enter these sites. You can, of course, block these cookies by changing the settings on your browser at any time.


9. International Transfers

If you use the following of our websites (), we will use marketing cookies, which identify you. We will share any personal data that we receive from these marketing cookies with Google. This will involve transferring your data outside the European Economic Area (EEA) to the US in accordance with permissible practices pursuant to our obligations under the relevant data protection laws.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data outside of the EEA.


10. Changes to the Privacy Notice and your duty to inform us of changes

We keep our privacy notice under regular review and if we change the way in which we use or share your personal data we will update this policy. Please check back frequently to see any updates or changes to our privacy notice.


11. Third party links

This site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy notice of every website you visit.